This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community-based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards, and industry codes of practice. No occupational licensing, certification, or specific legislative requirements apply to this qualification at the time of publication.
This course is designed for domestic and international students who are over 18, have completed secondary education, and may or may not have completed prior vocational courses. It is suitable for new entrants aspiring to operate at an advanced skill level or supervise other staff and volunteers.
This qualification suits individuals working professionally in community services roles, including direct client work, community education, or community development projects.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
This course is designed for Domestic and International students who are over the age of 18, completed secondary education, may or may not have completed prior vocational courses and may have little or no previous work experience.
This qualification is suitable for new entrants who are interested in pursuing a position in residential aged care facilities, community care and nursing homes or those who are already working in the area but who need to formalise their qualifications in order to take the next step in their career..