Topic outline
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Overview
Application
This unit describes the skills and knowledge required to prepare for and participate in a quality audit as a member of a quality audit team. The types of audits may include external or internal systems audits or process or product/service audits. The process includes reviewing designated documentation; identifying and developing checklists and audit related documentation; preparing audit schedules; gathering, analysing, and evaluating information; and reporting findings to the lead auditor. It applies to individuals with a broad knowledge of the quality auditing environment who analyse and evaluate information from a variety of sources to provide solutions to auditing issues, including unpredictable quality auditing problems.
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Forum
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Learning Materials
Read the materials carefully to understand the topics well.
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Performance Evidence
Evidence of the ability to:
- ● review and amend all relevant documentation
- ● develop an audit schedule using relevant tools and strategies
- ● use various methods to gather data and information to complete an audit, seeking specialist advice where appropriate
- ● use predetermined benchmarks to evaluate findings and formulate well-founded opinions
- ● develop a comprehensive report for the exit meeting, which analyses both context and consequences of the completed audit
- ● use terminology relating to quality auditing in written or oral communications.
- ● Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
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Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
- ● describe relevant auditing codes of practice or ethics
- ● outline auditing methods and techniques
- ● summarise current audit practices
- ● identify current industry products and/or services to assist in the auditing process.
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Assessment Requirements
Each assessment tool should require an assessor to provide feedback to the learner, both where competency has been demonstrated and where further evidence is required. Providing feedback shows fairness in the assessment process and allows a learner to understand why a result was awarded.
Evidence of competency is collected on a continuous basis through observation and planned assessments as per prescribed schedule. Students are required to be present at the scheduled time of training and assessment. The student who does not have the knowledge and skills will not be ready for assessment. Students who are not present at the scheduled time will not have opportunity to participate in the assessment. To achieve competency status a student must be competent in all parts of the assessment for the competency.
Need help? Speak with your program trainer if you have any queries about the resources needed or about your ability to undertake assessment.
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Assessment Overview
The assessment for this Unit is divided into the following sections:
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Guidelines for Students
- ✔ Please read the assessment guidance document prior proceeding to assessments
- ✔ The Assessment tasks and tools are available from your Google classroom/ LMS/ Digital system from where you will have access to submit either through the system or by emailing to your assessor directly or handing over a USB stick. Try typing your answers in word documents
- ✔ You must answer all questions correctly and attain a ‘Satisfactory’ outcome against each question for successful completion of this assessment. If you do not attain a ‘Satisfactory’ outcome for the assessment, your assessor will advise you were – “your response did not meet the criteria” and will provide you with an opportunity to resubmit the assessment. If you do not understand a question please clarify with your trainer, he/she can re-word the question for you.
- ✔ Your assessor will provide opportunity to clarify any part of the assessment requirements. Ensure that you clarify any part of the assessment requirements with your assessor prior to attempting this submission. Where the students’ performance is deemed satisfactory, the students will be provided with a copy of the completed marking checklists, ensuring the comments section is completed.
- ✔ You may appeal the mark awarded for an assessment task or result for a unit if you have evidence that the mark or grade you received is unfair or incorrect. Please follow the complaints and appeals policy of the RTO for details concerning the appeal process and policy.
- ✔ All applications must be accompanied by relevant documentation appropriate to the circumstances and included in your communications as per the policy procedure. Appeals must be lodged within 10 working days of the decision or finding. Plagiarism rules of this College need to be observed. Do not plagiarise or cheat. If a student caught cheating will automatically be marked Not Yet Competent for this unit. There are NO EXCEPTIONS to this rule.
- ✔ Your submission will not be marked until all the requested project documents have been submitted for each of the Assessment tasks.
- ✔ Google Classroom enables you to submit multiple documents at the same time by clicking the "+" sign that appears after you upload your first document. Do not try to upload folders or any type of zip files. Instead, just upload all the individual documents and send them to us as a single submission.
- ✔ For all your project tasks, ensure you submit all those instructed templates as per the project instructions.
- ✔ After submitting your assessments, our standard is to mark this submission within seven (7) days (excluding public holidays). Your mark will change to either Complete (score of 100) or Re-submission Required (score of 50). If you receive a mark of Re-submission Required (score of 50) your assessor will include comments to identify the reason/s for the re submission and you will be able to make improvements and resubmit only the questions which were not successfully completed. While you are waiting for this submission to be marked, please click the "Next" button to continue with your studies.
- ✔ Your assessor will provide opportunity to clarify any of the assessment requirements. Ensure that you clarify any assessment requirements with your assessor prior to attempting this submission.
- ✔ Your assessor may observe your performance of activities when the tasks need to be observed.
- ✔ Your assessor will provide constructive feedback on your performance during the assessment period.
- ✔ Where the students’ performance is deemed not-satisfactory – the students will be provided with the comments / feedback, but not the marking checklist. This is to ensure the assessment remains valid on re-assessment.
- ✔ The student outcomes will be recorded and reported on the assessment outcome as per the RTO's procedures. This assessment is intended to be equitable, fair, and flexible. If you feel that we should change any aspect of this assessment, immediately contact your Assessor.
- ✔ You will upload the assessment tasks on to the Google classroom where the assessor will mark it using a marking criteria checklist. Even though you worked in a group, you must upload your own individual submissions.
- ✔ Check with your assessor to seek the policies and procedures of the simulated workplace.
- ✔ Assessor Intervention and reasonable adjustment: In the situation where you or your assessor feel that extra support needs to be given, your assessor will organise a time to meet with you and discuss the options available to you. Your assessor’s aim is to ensure the successful completion of your course with the least amount of difficulty.
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